For shipping costs outside of the 48 Contiguous states, please contact us at firstname.lastname@example.org for an accurate shipping quote. All duties, taxes and additional fees are responsibility of the buyer.
You must contact us within 14 days of receipt to request return information (RMA) if there are any issues with the item, we will then work with the buyer to find the best solution, once we review the issue we can offer to replace or return the item depending on each individual case.
Please note there are no returns on special or custom orders.
Your return must then be postmarked within 30 days of the date you received the item.
Please make sure to inspect your item for any visual damage so you can write “DAMAGE” and refuse package at the time of delivery. if there are signs of damage to the outer package please make sure to inspect the contents.
We HIGHLY recommend taking our parts to a professional body shop for install as some modification may be needed for proper fitment, ex., cutting, shaving, sanding, and filling; but usually these are minimal. That being said, each product we make is test fitted on a straight car to ensure fitment and to avoid problems with customers; so if your car has been damaged or has been in an accident you would possibly have to do minimal modifications for proper fitment. **
HCM Carbon will not be responsible for paint service costs on any fiberglass items shipped in primer finish.